Privacy Policy
Effective date:
RGB Media, LLC is a family-owned marketing agency based in Missouri, United States. This policy explains how we handle information in connection with our website, rgbmediastl.com, and inquiries about our services.
Information you provide
When you contact us through our inquiry form or by email, you may provide your name, business or company name, email address, website or social profile, service interest, budget, and a message or other details. We receive the information you choose to submit so we can understand your inquiry and follow up. Please do not include sensitive personal information that is not needed for your inquiry.
Technical and usage information
The website and its hosting, security or analytics technologies may collect basic technical and usage information. This may include your IP address, device and browser information, pages visited, referral source, approximate location inferred from an IP address, and interactions with the website. The information collected depends on the technologies in use and your browser or privacy settings.
How we use information
We may use information to:
- Respond to inquiries and communicate with you.
- Discuss, provide and manage our services and business relationships.
- Operate, maintain and improve the website.
- Understand website performance and the effectiveness of our marketing.
- Maintain security, troubleshoot issues and address misuse.
- Meet legal obligations and protect our legitimate business interests.
Service providers and other disclosures
Service providers may handle information as necessary to host the website, deliver contact-form email, provide analytics or measurement, or support our business operations. For example, submitting an inquiry involves processing its contents through website hosting and email delivery services.
We may also disclose information when required by law or when reasonably necessary to address fraud, security issues or legal claims. RGB Media does not sell personal information for money. Some privacy laws define terms such as "sale" or "sharing" more broadly, including certain advertising or measurement activities. Any rights related to those activities depend on the applicable law and the tools in use.
Cookies and similar technologies
Our website or service providers may use cookies, pixels, local storage and similar technologies to support website functions, understand usage or measure marketing performance. Analytics and advertising measurement tools may be added or used, including tools such as Google Analytics, Google Ads measurement or Meta technologies. These examples do not mean that any particular tool is currently installed.
You can manage cookies and similar technologies through your browser settings and, where available, website privacy controls. Blocking some technologies may affect website features. If applicable law requires additional notice, consent or an opt-out for a tool we use, we will provide the applicable notice or choice.
How long we keep information
We retain information for as long as reasonably needed for the purposes described in this policy, including responding to inquiries, supporting business relationships, keeping necessary records, resolving disputes and meeting legal obligations. Retention depends on the type of information and our business and legal needs, rather than a single fixed deletion schedule.
Security
We use reasonable measures designed to protect the information we handle. No method of online transmission or storage is guaranteed to be completely secure. Please keep this in mind when deciding what information to send through a website form or email.
Third-party links
Our website may link to other websites or social platforms. Their privacy practices are separate from ours and are governed by their own policies. We encourage you to review those policies before providing information to them.
Children's privacy
Our website and services are directed to businesses and general adult audiences. They are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address it.
Your privacy choices and requests
You can contact us at rachel.bryant@rgbmediastl.com to ask about the personal information we hold about you, request a correction or request deletion. You can also manage cookies through your browser and choose what information to include in an inquiry.
Depending on where you live and which laws apply, you may have additional rights, such as access to or a copy of your information, correction, deletion, or an opt-out of certain uses or disclosures. This policy does not claim that RGB Media is subject to any particular state privacy statute.
We will consider requests in accordance with applicable law. We may need to verify your identity before responding, and some information may need to be retained for legitimate business or legal reasons. Please describe your request without sending unnecessary sensitive information.
Policy updates
We may update this policy as our website, practices or legal requirements change. Material changes will be reflected in the policy and by updating the effective date at the top of this page. We will provide additional notice where required by applicable law.
Contact RGB Media
For privacy questions or requests, contact:
RGB Media, LLC
Missouri, United States
rachel.bryant@rgbmediastl.com
